A lot of Apple users are actually students attending high school or a college. These students have a personal relationship with their gadget and they want the fastest response from the Apple customer support whenever the need arises. This is why the Apple Express Lane service has been made available.
Apple support service: the best in the country
It doesn’t matter the gadget you are having trouble with, be it a Mac, iPod, iPhone or even an iPad, the Apple customer support will always be there to assist. The customer support does not only assist with respect to the hardware sold but it also take into consideration problems related to the softwares like iTunes and iMessage.
With the Apple Express Lane you get the quickest possible response no matter the kind of problem you are dealing with. Users can sign in the page and submit tickets that they can refer to later on. There is a support profile that you can login to and check if your issue has already been resolved. For individuals that first got in touch with the Apple store service, there is a possibility to get a repair ID that they can use as a reference to check whether or not the handset has been repaired. This applies only to those who have their device under warranty – all available at Expresslane.apple.com.
Students typically would use apple products for assignments, to read e-books and to study multimedia.